2021-01-04 Fletcher Richman, Atlassian: Conversational Ticketing

This is the 38th of our Monday Night Specials, a series of virtual events with voices from the Atlassian ecosystem.

Bevy: https://ace.atlassian.com/e/mv5n7x/

Meetup: https://www.meetup.com/de-DE/ACBEBB/events/273463565/

Community Post: https://community.atlassian.com/t5/Berlin-Brandenburg/RSVP-Fletcher-Richman-Atlassian-Conversational-Ticketing-with/td-p/1566946

Video: https://youtu.be/6ztXDkeqahY

 

Presenter: Fletcher Richman, Atlassian

Fletcher Richman was the CEO & Cofounder of Halp, acquired by Atlassian (NASDAQ:$TEAM) in May 2020. He is currently a Sr. Manager, Product for Halp at Atlassian. 

 Fletcher received a Bachelor of Science in Electrical & Computer Engineering, Cum Laude, from The University of Colorado. As a student, Fletcher co-founded Spark Boulder, a co-working space for student entrepreneurs, which was supported by many community leaders including Brad Feld and David Cohen, the Co-Founders of Techstars. Fletcher spent several years working as the Growth Engineer for PivotDesk, a Techstars Boulder graduate, and as the Platform Manager for Galvanize Ventures, a seed-stage venture capital fund.

Conversational Ticketing

Getting bombarded by help requests from Slack or Microsoft Teams? Halp, a conversational ticketing solution, recently joined the Atlassian family. Halp is designed to help teams to assign, prioritize, manage, and report on requests all from Slack or MS Teams. Come see a demo of Halp, learn how your teams can use it standalone or with Jira Service Desk, and chat with Fletcher (Founder of Halp) about the future of the product. 

More Information about Halp here

Images