This is the 41st of our Monday Night Specials, a series of virtual events with voices from the Atlassian ecosystem.

Bevy: https://ace.atlassian.com/e/m2wsw2/

Meetup: Cécile Sablayrolles, Elements:Give the right people the relevant Salesforce data | Meetup

Community Post: https://community.atlassian.com/t5/Berlin-Brandenburg/RSVP-Cécile-Sablayrolles-Elements-Give-the-right-people-the/td-p/1582572

Video: https://youtu.be/pxYzytcMP_c

Slides:

1 Presenter: Cécile Sablayrolles
2 Give the right people the relevant Salesforce data – all within Jira
3 About Elements
4 Show Notes
5 Images

Presenter: Cécile Sablayrolles

Marketing adept and Tech-savvy, Cécile is particularly passionate about the benefits of software to make business life easier. As Channel Marketing Manager for Elements, French Atlassian Gold Top vendor, she uses her dual skills in tech & marketing to help teams work better with Atlassian tools, Jira and Confluence.
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Fan de herramientas de productividad y planificación, Cécile se enfoca en promover y desarrollar el ecosistema Atlassian, usando Jira, Confluence y varias aplicaciones cotidianamente en su trabajo.

Channel Marketing Manager para Elements, un Atlassian 'Gold Top vendor' francés, Cécile pone su doble competencia en ingeniería informática y marketing al servicio de los equipos para apoyarlos a optimizar su uso de las herramientas Jira y Confluence.

Give the right people the relevant Salesforce data – all within Jira

We'll see how people from different teams (customer support, sales...) using Jira Software and Jira Service Management can be empowered in their daily work, by using Elements Connect to build a bridge between Salesforce CRM and Jira.

We'll illustrate it with two popular use cases:

Improving teamwork between project & sales team managing presale requests in Jira Software
Personalizing customer support by giving support agents all useful information on customers in Jira Service Management tickets

About Elements

Elements helps teams at more than 3500 companies be more productive with Jira and Confluence. A veteran of the Atlassian ecosystem, with nearly a decade of experience developing apps for Jira and Confluence, Elements is an Atlassian Platinum Marketplace Partner. The Elements suite Connect, Copy & Sync, Checklist and Spreadsheet help companies transform old, manual ways of working into modern, streamlined workflows based on Jira and Confluence. Customers including Airbus, Apple, BBC, NASA, Nike, Oracle, Disney, BMW and Walmart trust Elements to help their teams work smarter.

Elements is part of the Valiantys Group, a top Atlassian Platinum Solution Partner.

To find out more, visit https://elements-apps.com

Show Notes

Tonight Cécile Sablayrolles from Elements joined us from Toulouse (France) to take another look how to integrate Salesforce Data with Jira and Elements Connect.

Cécile focused on two use cases – managing presales activities and personalizing customer service in Jira Service Management – including demos of the integration between Salesforce and Jira.

Q&A starts at: 20:00

Details here: https://ace.atlassian.com/e/m2wsw2/

You can continue the discussion here: https://community.atlassian.com/t5/Berlin-Brandenburg/RSVP-C%C3%A9cile-Sablayrolles-Elements-Give-the-right-people-the/td-p/1582572

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